Basic Life Support (BLS)
Advanced Cardiovascular Life Support (ACLS)
Pediatric Advanced Life Support (PALS)



How do I claim my CE credit for my AHA Course?
Please click here.

Program Manager:

Ryan Zurich
If you have any questions about these courses, please email

Course Instructors:

Lawrence Pontrelli

Greg Palacios

Joanne Agnant, MD
NCC Medical Consultant


NYSIM 462 First Avenue
3rd Floor D Building
New York, NY 10016

Courses are offered at two locations (NYSIM in Manhattan and NYU Brooklyn)

Policies & Disclaimers

Course Cancellation Policy: NYSIM requires that courses be rescheduled with at least 3 business days’ notice to avoid fee. Last minute cancellations will result in the learner being marked as a NO SHOW (please see below). If the course is cancelled due to inclement weather, insufficient enrolment or any other reason, NYSIM will inform you ahead of time with options to reschedule or refund. If you need to change this session after you are enrolled, please make the request by email to Do not re-register for your course, as this creates duplicate billing. You may not request a session that is already full. We cannot accept reschedule requests nor cancellation requests over the phone.

No Show Policy: You will be considered as a NO SHOW learner if you do not show up to class, are more than 10 minutes late, or cancel last minute. Refunds are not issued nor is credit granted to NO SHOW students.

Lateness Policy: You must arrive at class on time. We recommend you arrive 15 minutes prior to the start of the class. If you are more than 10 minutes late to class, you will not be accepted into the class, and will be marked as a NO SHOW.

Please email or contact AHA (1-888-242-8883 or for any technical issues with your online course.

You must complete your Heartcode Online Portion prior to your on-site skills check. If you do not bring your Heartcode completion certificate to the skills check portion of your course you will be turned away with no refund.

Refund Policy

There are no refunds.